Refund, Cancellation, and Delivery Policy

Bondlyfe provides digital services only. There is no physical shipment. Service access is provided online once payment is successful.

• Access to paid features is typically activated immediately after successful payment authorization.
• In rare gateway/network delays, activation may take up to 24 hours.
• If access is not activated within 24 hours, contact support@bondlyfe.com with payment reference details.

• You may request cancellation of a paid plan before service activation.
• Once digital services are delivered/activated, cancellation may not be available except where required by law or specifically approved by support.

A refund may be approved in the following cases:

• Duplicate or accidental multiple payment for the same order.
• Payment captured but paid service was not delivered due to technical failure from our side.
• Verified billing error reported within 7 days of transaction date.

• Change of mind after successful service activation.
• Delays caused by user-side internet/device issues.
• Policy violations resulting in account suspension.
• Requests raised after the refund window has expired.

1. Email support@bondlyfe.com from your registered email address.
2. Include transaction ID, payment date, amount, and reason.
3. Our team reviews requests and responds within 3 business days.

Approved refunds are initiated to the original payment method. Credit timelines depend on the payment gateway and issuing bank, usually within 5 to 10 business days after approval.

Before filing a chargeback, contact us at support@bondlyfe.com so we can investigate and resolve the issue quickly. Unauthorized chargebacks may result in temporary account restrictions while the investigation is underway.

Billing Email: support@bondlyfe.com

Support Hours: Monday to Friday, 9:00 AM to 6:00 PM (Arizona Time, MST - UTC-7)